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Remotely Control Fingerprint Door Lock with SEPOX Wi-Fi Gateway & Tuya Lock App
About this item
- Smart Home: With the Smart Home app Tuya or Smart Life, you can have remote control of the lock from any location. It is compatible with apple iPhone, Andriod Samsung, Motorolla, Google, TCL, and other devices. The app provides features such as smart management, access log viewing, fingerprint management, and access permission sharing. This solution works well for Airbnb hosts, rental property management, and self-housing residents.
- Tips: 2.4G WiFi network is required for pairing. To ensure a stable connection between the gateway and the door lock, the distance between the gateway and the door lock should be within 32 ft. When adding the gateway, your smartphone and the gateway must be connected to the same Wi-Fi network.
- Warranty: SEPOX offers at least a 1-year warranty and lifetime online phone support from Monday to Friday, 9 AM to 5 PM PST, and 24/7 after-sales email service.
- Compatibility: SEPOX WiFi gateway is compatible with smart locks using Tuya Lock App or Smart life Lock App. One gateway can be paired with multiple door locks of the same account (Note: Other Apps are not compatible).
- Remote Control: The gateway is connected to Tuya Lock App or Smart life Lock App, allowing remote control, checking the status of the door lock in real time, and setting custom passwords and other remote functions.
GUARANTEED SAFE CHECKOUT
24 Hours Cancellation
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
30 Days Returns & Exchanges Policy
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
Refund Process & Return conditions:
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Make sure your item meets all our return conditions :
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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